Referrals Specialist

Hawai'i Island Community Health Center • Kailua, HI

13d • $20 • Onsite

About The Position

Hawaii Island Community Health Center is growing — and we’re looking for someone who cares as much about people as we do. If you’re passionate about helping patients get the care they need, thrive in a supportive team environment, and want a career with purpose, this role may be the perfect fit for you!

As a Referrals Specialist, you’ll play a vital role in the patient care journey. You’ll help coordinate specialty referrals, support patients through every step, and contribute to the health and well-being of our island community.

Your work ensures patients get timely, quality care — and that makes you essential to our mission.

At Hawaii Island Community Health Center, every role contributes to healthier individuals, stronger families, and a thriving community. You won’t just be filling a job — you’ll be joining a mission-driven team that values compassion, collaboration, and continuous learning.

If you want a fulfilling role where you can grow professionally and make a meaningful impact, we’d love to hear from you.

Requirements

• High school diploma or GED
• 1 year of clinical office experience (or equivalent combination of training/experience)

Nice To Haves

• Familiarity with QUEST & other insurance programs
• Knowledge of Hawaiʻi Health Care Networks
• ICD‑10 & CPT coding knowledge

Responsibilities

• Coordinate, track, and follow up on patient referrals
• Collaborate with providers and care teams
• Maintain accurate clinical documentation and medical records
• Assist with patient travel coordination for appointments
• Support quality improvement initiatives and ongoing training
• Provide excellent service to patients and families
• Maintain compliance with HIPAA, OSHA, and organizational standards
• Adapt smoothly to daily workflow changes

Benefits

• Medical, Dental & Vision Insurance
• Retirement plan
• Paid time off
• Pet insurance
• Employee Assistance Program
• Additional ancillary benefits
• Professional development & supportive leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED