Referrals Coordinator

Cano Health•Fort Lauderdale, FL

17d

About The Position

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary The Referral Coordinator supports the clinical unit with clerical activities. This individual will coordinate all external and some internal services and will be responsible for scheduling consultations, diagnostic testing and surgical procedures. The ideal candidate inputs referrals and authorizations into a data bank and coordinates follow-up care with the referral physicians as approved by a Physician Associates physician. The Referral Coordinator will also coordinate all related services in a pleasant and professional manner for patients as directed.

Requirements

High school diploma or GED.
Previous experience in a physician’s office, clinic or hospital processing referrals.
Medical terminology knowledge.
Experience scheduling healthcare appointments.
Experience with office equipment, including computers, calculators, fax machines and copiers.
Bilingual in English and Spanish
Proficient on Microsoft office
Proficient in use of ECW
Experience in different Insurance portals
Medicaid and Medicare knowledge

Responsibilities

Responsible for order entry into the computer system.
Coordinates and schedules referrals when necessary per policy.
Ensures that all necessary medical records are forwarded to referral provider.
Acts as a resource for staff and patients with questions regarding referral policies and procedures.
Provides internal and external referral coordination.
Inputs all authorization information into data base including, diagnostic and procedure codes.
Will obtain appropriate authorizations as needed.
Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
Acts as a resource for staff and patients with questions regarding insurance benefits.
Contacts patients with information concerning tests ordered by a provider as necessary.
Orders and/or directs patients for outside tests.
Helps to maintain daily flow by assisting Supervisor as directed.
Works effectively as a member of a patient care team and contributes suggestions for improving unit and organization operations.
Completes other tasks as assigned.
He/she will obtain authorization from a diversity of insurance companies depending on each patient’s insurance plan