Referral Coordinator

Cardinal Health•Lake City, FL

1d•$15 - $22•Onsite

About The Position

What Medical Administration and Data contributes to Cardinal Health Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities. The Referral Coordinator is responsible for managing all incoming referrals for Cancer Care of North Florida. They are integral in supporting the effective operation of the clinic by managing administrative tasks, patient data, and medical records. This employee ensures the flow of information, maintaining patient confidentiality and supports clinical staff.

Requirements

1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Microsoft Office experience, preferred
Experience with obtaining prior authorization and verification of benefits, preferred
Customer service skills, preferred
Medical office experience a plus
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems

Nice To Haves

Medical office experience a plus

Responsibilities

Keeps track of all incoming referrals
Ensure all necessary documents are included in the referral
Request /obtain authorization as necessary for the initial visit
Verify insurance and whether we are in-network with their coverage
Scheduling new patient appointments for all incoming referrals
Maintains proper communication with referring providers, as necessary
Creates accounts for new patients, including entering all demographic information and insurance information
Discusses co-pay for initial visit and any other expected costs for the initial visit
Answers incoming phone calls
Assists with checking patients in and out of the clinic, as needed
Other duties as assigned