Referral Coordinator
About The Position
Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities. The Medical Administration and Data job family supports the effective operation of a healthcare organization by managing administrative tasks, patient data, and medical records. This job family ensures the flow of information, maintaining patient confidentiality and supports clinical staff. Responsibilities Coordinate patient referrals Maintain accurate records of referrals and patient interactions in the database. Communicate effectively with patients, providers, and insurance companies to facilitate care. Monitor referral status and resolve any issues or delays promptly. Educate patients on referral processes and available services. Support front office with patient scheduling Assist with answering of phones Help with medical records scanning What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems Location cCARE San Marcos 838 Nordhal Road, Suite 300 San Marcos, CA 92069 We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth—while maintaining their independence. Join a growing alliance of community-based oncologists, advanced practice providers, nurses, pharmacists, technicians and administrators who care deeply about providing the highest quality cancer care in their local communities. At Navista, you will have access to advanced support services and financial support to thrive in a setting that puts both your career growth and patient care at the forefront.
Requirements
- 1-3 years of Medical Office experience required
- High School Diploma, GED or equivalent work experience, preferred
- Must have some experience managing the referral process
- Bilingual in Spanish required
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Responsibilities
- Coordinate patient referrals
- Maintain accurate records of referrals and patient interactions in the database.
- Communicate effectively with patients, providers, and insurance companies to facilitate care.
- Monitor referral status and resolve any issues or delays promptly.
- Educate patients on referral processes and available services.
- Support front office with patient scheduling
- Assist with answering of phones
- Help with medical records scanning
Benefits
- Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
