Referral Coordinator

GI Alliance • Austin, TX

28d

About The Position

GI Alliance is seeking an experienced Referral Coordinator Duties of this position include, but are not limited to, the following: Position purpose Schedule patients referred to our practice. Assists with clerical duties as required. Serves as a liaison between patients and medical staff.

Responsibilities

• Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
• Takes and relays messages in an accurate and timely manner.
• Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
• Occasionally performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
• Provides a pleasant and helpful phone contact for callers.
• Performs clerical duties as assigned to maintain workflow in the department.
• Perform other duties as assigned

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees