Referral Coordinator

Eastern Virginia Medical School • Norfolk, VA

5h • Onsite

About The Position

The Department of Otolaryngology at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking a Referral Coordinator. The Referral Coordinator will be responsible for reviewing referrals and other necessary medical documentation to schedule patients within the appropriate timeframe and with the correct providers.

Requirements

• The ability to communicate with patient's, staff and outside providers to ensure patients receive timely responses.
• Customer service-oriented individual is required.
• Knowledge of authorization processes and eligibility for insurance is required.

Nice To Haves

• Must be knowledgeable of the various types of insurance carriers (ex. HMO, PPO).
• Familiarity with Medical Terminology, ICD-10, and CPT preferred.
• Medical applications software experience preferred.

Responsibilities

• Review and scan referrals making sure that patients are scheduled within a proper timeline.
• Calling and scheduling referrals.
• Gathering proper medical documentation need to schedule referrals appropriately.
• Assisting with front desk coverage and other job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed