Recruitment Technology Analyst

HCA Healthcare•Nashville, TN

About The Position

Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a CRM Product Analyst today with HCA. Benefits HCA offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Come join our team as a CRM Product Analyst. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today! Job Summary and Qualifications This role will provide technical, operational and project support for Talemetry (CRM), Salesforce (ATS) and the HCA Careers website. You will partner with the Talent Attraction Technology team and other internal stakeholders to ensure the career website aligns with our digital content strategy. As the solutions analyst you will work independently to publish front-end website updates and collaborate with project teams on the implementation of larger-scale initiatives requiring backend integrations and product implementation. You will work with other key project team members to define requirements, design the functional solution, identify and escalate project issues, and ensure the talent attraction technology solution meets requirements. This role must reside within an HCA market.

Requirements

Bachelors degree Required
3+ years of experience in Recruiting or related role Required
Understanding of end-to-end Physician & Provider Recruitment processes Required
Spreadsheet/Excel power user Required
Ability to prioritize and work on multiple projects simultaneously and quickly Required

Nice To Haves

Select Degree Level - Preferred
Proficiency with Technology tools (including, but not limited to Modern Hire, Salesforce, Talemetry, Ongig, LinkedIn or other sourcing tools) Preferred
Working knowledge in various ATS (Taleo, Infor, Salesforce)
Experience working with cross-functional teams, internal stakeholders and external vendors Preferred

Responsibilities

Act as a Product Analyst within CMS and CRM and project Integrations, including: requirements gathering, design, development, and testing
Participate in requirements validation and feasibility analysis with respect to CMS and CRM
Create high level and detailed design specification that will enable and help troubleshooting day to day build activities.
Assist the Vendor team in CRM Integration configuration/customization for different environments
Possess knowledge and experience with different phases of testing (user testing, quality testing, user acceptance testing).
You will utilize business intelligence reporting and website analytics tools to build out actionable insight dashboards, identify opportunities for more effective digital content strategies.
You will gather and analyze metrics such as application drop off rates, site bounce rates, average time spent on the site, number of unique visitors, and number of actions taken per visitor. You will then use these insights to make recommendations to changes in site content strategy, site design, etc.
You will ensure content, sites, and apps meet WCAG (web content accessibility guidelines) Level AA compliance and quality assurance standards
You will provide support for QA, UAT, and smoke tests for new implementations and enhancements
Work on assignments involving the use of various technologies both old and new.
Complete assignments on time.
Work as part of a team and work independently.
Able to establish and meet due dates
Provide after hours/on-call support as needed
Can resolve simple to complex production support issues
Actively participates in meetings
Able to build strong relationships within department and with other project team members
Looks for ways to improve how and what we develop and makes suggestions
Take ownership of responsibilities, working individually or with teams to accomplish goals.
Expected to multitask
You will work within an agile environment; Capable of accurately sizing efforts and meeting deadlines within sprints

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.