RECRUITMENT AND RETENTION SPECIALIST

Goodwill Industries of Arkansas•Springdale, AR

22h•Onsite

About The Position

The Recruitment and Retention Specialist is an integral member of the Goodwill Training and Education Center (GTEC). This role primarily involves collaborating with the Recruitment Manager and leadership to recruit students and ensure their successful completion of GTEC programming, specifically supporting enrollment for The Academy and The Excel Center. Additionally, the specialist is responsible for cultivating and maintaining business relationships that support GTEC programs and students. The role requires contributing to and upholding a positive work environment consistent with Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in all interactions.

Requirements

High School education
4 years related experience and/or training
Bachelor's Degree or equivalent experience to include a working knowledge of both The Academy and The Excel Center
Excellent communication skills
Presentation/PowerPoint skills
Decision Making skills
Planning, organizing, and project management skills
Ability to handle confidential and/or sensitive information
Ability to collect, interpret, and synthesize information about a student's social history, community environment, family dynamics, economic differences, and significant crises that influence academic and behavioral functioning
Demonstrated ability to work cooperatively as an interdisciplinary team member and devise an appropriate service plan for referred students and their families
Ability to synthesize and interpret diagnostic and assessment data
Excellent time management skills
Ability to establish and maintain effective working relationships with community agencies, students, families, team members, and others
Valid driver’s license, up-to-date auto insurance, and good driving record (required for local travel/transporting individuals)
Ability to accept and/or drive change positively
Initiative

Nice To Haves

Experience working with high school aged students in a nontraditional setting and/or an adult education setting strongly preferred.

Responsibilities

Participates in the development of student recruitment and retention plans, and is responsible for implementation of the plan and for obtaining target enrollment goals for The Academy and The Excel Center.
Monitors and maintains truancy tracking system of student progress and noticeable trends.
Uses retention and enrollment data to address term by term trends and develops a plan of action to address retention and enrollment goals.
Visits neighboring school districts and other community agencies frequently to speak to prospective students, guidance counselors, or to participate in workshops/retreats.
Frequently attends community events for the purpose of recruiting new students and developing new partnerships.
Works closely with teachers, life coaches, and school leadership regarding students who have not yet completed the enrollment process or who are absent frequently upon enrollment.
Serves as a liaison between the student, home, school, counseling facilities and community resources such as social services, court services, and family service agencies.
Creates and distributes resource materials for student recruitment and retention programs and is responsible for adapting resources based on prospective student feedback and enrollment data.
Compiles monthly reports and maintains accurate case records.
Performs casework services with students to help identify and resolve barriers to student entry into the school.
Manages reports and responses to inquiries from all students interested in enrolling or re-enrolling into The Academy or The Excel Center.
Conferences with and provide information, support, and advisement to students to ensure program success/completion.
Collaborates with instructors and other school personnel to monitor student progress and to identify pathways for success.
Manages and monitor student information to ensure academic progress.
Consistently engages alumni via social platforms, email, calls, texts, and outcome data.
Perform any other related duties as required or assigned.