Office - Recruitment and Onboarding Specialist

SSA Group, LLC•Cincinnati, OH

About The Position

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. As a Recruitment and Onboarding Specialist at SSA Group, you will play a critical role in identifying and attracting top talent to our organization and ensuring a smooth transition for new hires. You will work closely with the office team, department managers, and new employees to facilitate a positive onboarding experience. This role offers the opportunity to contribute to the growth and success of our company by helping us build a talented and engaged workforce.

Requirements

Strong interpersonal and communication skills, including the ability to articulate to our partner, General Manager and HQ personnel.
Developed leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
Exceptional problem solving/decision making skills that are combined with the ability to be organized.
Demonstrates the ability to remain flexible in a fast-paced environment.
Computer and/or inventory system knowledge.
Ability to read, count, and write to accurately complete all documentation and daily paperwork.
Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Two years administrative and/or experience preferred.
All education backgrounds accepted.

Responsibilities

Collaborate with hiring managers to understand their staffing needs and develop timelines for recruiting efforts.
Source candidates through various channels, including job boards, social media, job fairs, and professional networks.
Conduct initial screenings of candidates, including reviewing resumes and conducting phone interviews.
Coordinate and schedule interviews with candidates and hiring teams.
Assist in the preparation and extension of job offers to selected candidates.
Maintain accurate and up-to-date records of candidate information and the recruitment process.
Coordinate the onboarding process for new employees, ensuring a smooth transition into the organization are within guidelines of HQ
Prepare and distribute new hire orientation materials and resources.
Schedule and conduct new employee orientations and training sessions.
Serve as a point of contact for new hires, addressing their questions and concerns during the onboarding process.
Ensure that all required documentation, including I-9 forms and benefit enrollment forms, are completed accurately and on time.
Collaborate with various departments to facilitate department-specific onboarding activities.
Gather feedback from new employees to continually improve the onboarding process.
Responsible for communicating proper documentation on discrepancies to office & management team regarding employee accountabilities.
Remains knowledgeable of and manages in accordance with all applicable local, state and federal laws.
Perform other tasks as deemed necessary.
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Benefits

Full-Time, non-exempt, eligible for overtime pay.
Paid Time Off plan: up to 144 hours based on tenure.
Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.
Up to 40 hours of Paid Bereavement.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts, where applicable
Tuition Discount through Partnership College
Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.