Recruitment and Intake Specialist

The Centers•Cleveland, OH

About The Position

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This Recruitment and Intake Specialist position plays an important role in advancing our mission and supporting the communities we serve. Job Description Responsible for recruitment efforts to advertise, attract and engage clients to El Barrio services. Provides initial job seeker engagement through intake and eligibility for job seekers interested in workforce services.

Requirements

High School Diploma or equivalent required, advanced education or vocational training is a plus.
Experience in a related field such as workforce development or social services is preferred.
Minimum 1 year of relevant exposure to or experience with clients experiencing challenges in finding employment.
Proficient in using electronic platforms (i.e. Microsoft Office Suite, internet research, database management, and virtual learning platforms).
Requires travel to other facilities and meetings as needed.
Reliable transportation is required, a valid driver’s license and personal vehicle strongly preferred.
Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings.

Nice To Haves

Bilingual proficiency in English and Spanish both oral and written is a plus.

Responsibilities

Assists with identifying and implementing appropriate promotional and recruitment plans that effectively increase job seeker enrollment, in particular but not exclusive to specific target populations.
Supports community and internal programs by promoting El Barrio through events, meetings, and recruitment.
Builds and maintains relationships with potential clients and recruitment sources.
Screens, interviews, completes intake process and verifies applicants’ eligibility requirements for the corresponding program.
Be thoroughly familiar with El Barrio programs, career profile and eligibility requirements to participate in recruitment fairs and present information sessions outlining opportunities, working conditions, training, and related workforce development topics that will attract and enroll potential job seekers into the program.
Maintains relationships with contract partners to support and monitor referrals.
Collects, updates and maintains data relevant to recruiting and intake.
Provides data entry support across the Workforce program.
Responsible for accurate reporting in various internal and external CRM systems
Applies evaluations, tests or any general assessment to program applicants, as applicable.
Calls and mails letters to potential job seekers for pre-engagement activities immediately upon a referral to ensure participants receive detailed expectations in order to process their enrollment timely.