Intake and Program Specialist

Catholic Charities Archdiocese of Denver • Lakewood, CO

7h • $20

About The Position

Intake and Program Specialist- Marisol Homes
Sunday- Thursday: 8:00am-4:30pm

OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:
An Intake and Program Specialist at Catholic Charities:
Follows procedures and guidelines set forth in operating guidelines manual(s) to help maintain structure and order in the living environment
Accurately and promptly completes all required documentation/data, including entering relevant resident information in daily logs before ending shift assignment.
Enforces shelter rules uniformly and consistently
Communicates with other staff to resolve problems with individual residents
Assists in the development and implementation of case management services that helps clients become more independent and functional.
Organizes and conducts in-take and orientation of new clients.
Networks within the community resources to achieve the best services available for the clients.
Advocates with the clients when they have barriers to overcome in meeting their goals.
Develops and maintains appropriate records, statistics and documentation of services to the clients.
Maintains confidentiality of client and agency information.
Regular and predictable attendance.
Uses creativity and innovation in program development and service delivery.

Requirements

• Ability to understand the challenges faced by special need populations in the community.
• Capacity to identify client barriers to activities of daily living.
• Ability to use computer to enter client’s information into case files and compile program statistics, fax machine, copier, telephone and motor vehicle.
• Aptitude to assist client in identified barriers.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Associates degree (AA/AS) from accredited 2-year college. Two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Follows procedures and guidelines set forth in operating guidelines manual(s) to help maintain structure and order in the living environment
• Accurately and promptly completes all required documentation/data, including entering relevant resident information in daily logs before ending shift assignment.
• Enforces shelter rules uniformly and consistently
• Communicates with other staff to resolve problems with individual residents
• Assists in the development and implementation of case management services that helps clients become more independent and functional.
• Organizes and conducts in-take and orientation of new clients.
• Networks within the community resources to achieve the best services available for the clients.
• Advocates with the clients when they have barriers to overcome in meeting their goals.
• Develops and maintains appropriate records, statistics and documentation of services to the clients.
• Maintains confidentiality of client and agency information.
• Regular and predictable attendance.
• Uses creativity and innovation in program development and service delivery.

Benefits

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees