Recruiting Operations Associate

Casa•San Francisco, CA

12d

About The Position

We’re hiring a Recruiting Operations Associate to drive execution across Casa’s hiring engine in San Francisco. This is a high-output, operations-heavy role. You will own the day-to-day mechanics of recruiting, ensuring candidates move quickly, pipelines stay full, and hiring targets are consistently met. This role is critical to Casa’s ability to scale. You are not here to “assist” recruiting, you are here to run the process. You’ll work directly with leadership and hiring managers to eliminate bottlenecks, maintain velocity, and enforce a high bar across every stage of the funnel. The expectation is speed, precision, and accountability. Opportunities to step in at this stage and directly shape a company’s growth are rare - this role sits at the center of that.

Requirements

2-4 years of experience in recruiting support or operations roles
1+ year touching recruiting or people ops workflows
Must have owned a process or system, not just executed tasks
Strong organizational and communication skills
Comfort using spreadsheets, ATS tools, calendars, and scheduling software
Ability to manage multiple tasks and deadlines simultaneously
Professional demeanor and commitment to creating an excellent experience for candidates and internal stakeholders
Collaborative attitude, flexible, and willing to jump in wherever needed

Nice To Haves

High standards - you care deeply about execution details and get energy from turning messy, inconsistent operations into something boring, predictable, and high-performing
Operational rigor with results - you’ve built process, dashboards, and accountability systems that measurably improve KPIs (throughput, quality, cost, conversion) in real-world operations
Empathy for homeowners - you intuitively understand the trust required in home services
Relevant operating background - experience in tech/tech-enabled high growth companies, or other fast-paced, high-ownership environments

Responsibilities

Drive pipeline velocity and interview scheduling at speed and scale across multiple roles, time zones, and stakeholders
Own candidate pipeline health - ensure consistent top-of-funnel volume and no gaps
Source and engage candidates directly to meet hiring targets
Conduct initial screens to quickly assess baseline fit and move qualified candidates forward
Maintain strict operational discipline across ATS, data tracking, and candidate status
Ensure zero drop-off due to poor communication or process breakdowns
Track and report on key metrics (pipeline conversion, time-to-fill, throughput) and take action on insights
Own candidate experience execution - fast, clear, and professional at every touchpoint
Run background checks, offers, and onboarding logistics with speed and accuracy
Identify inefficiencies and fix them - continuously improve systems, workflows, and communication
Document and standardize processes to enable scale and consistency
Support high-priority hiring initiatives (events, referral programs, surge hiring needs)