Recreation Guide - Lost Forest

Aspen Skiing Company•Snowmass Village, CO

7d•Onsite

About The Position

The Recreation Guide is responsible for ensuring a safe, enjoyable rope course and zip line experience for individual guests and groups on both the High Ropes and Zip line Courses. First year guides work on the High Ropes course and with further experience can work their way up to the Zip line Course in subsequent years.

Requirements

Must be 18 years or older
High school diploma or equivalent required
Valid driver’s license required
Proficient experience with outdoor recreation, athletics, educational ropes, high ropes instructor experience, or zip lining
Proficient experience in the service industry and industry language
Ability to organize, facilitate and promote interest in the recreational experience
Understanding on how to assist guests and meet their needs effectively
Knowledge of company policies and procedures
Ability to prioritize tasks and manage time effectively
Ability to work in collaboration with others to achieve team goals
Follows all safety policies and procedures and exercises caution when working
Ability to engage with guests in a positive and helpful manner
Ability to be a team player, working collaboratively with others

Responsibilities

Greet all guests professionally explaining regulations, policies and procedures involved in the various recreational facilities, activities and equipment
Ensure guests are attached to the course cable and perform essential safety checks before allowing participants on course
Fit harness and helmets correctly and supervise and demonstrate the use of all safety equipment, including demonstrating proper course and zipping techniques
Conduct pre-tour safety training demonstrations and practice with participants in training area
Supervise the progress and experience and monitor well-being of participants as they make their way through the courses
Perform course rescues at heights
Conduct complete inspections of all course components and gear and assist with course maintenance efforts
Inspect and maintain harnesses, pulleys, carabineers, helmets, course platforms for integrity and cleanliness
Provide educational information regarding history, flora and fauna to participants
Complete daily opening and closing procedures of high ropes course
For guides conducting zip line tours, all of the above as well as leading assigned groups through the entirety of the tour, assisting with the landing of participants, completing daily opening and closing procedures of the zip line course
Other duties as assigned