Recreation Coordinator II - Recreation Center

City of Greeley • Greeley, CO

1d • $24 - $35

About The Position

The Recreation Coordinator II position is an essential part of the Culture, Parks, and Recreation Department. This position is responsible for overseeing the daily operations of the Recreation Center. The Recreation Coordinator II position is directly responsible for hiring, training, scheduling, and evaluating part-time employees. This position is responsible for membership promotion and retention, facility rentals, and oversight of drop-in and structured programs and events. This position ensures quality customer service and provides a safe and welcoming environment for all members and guests.

Requirements

• Bachelor's degree required in Recreation, or a related field required.
• One to three (1-3) years of recreation or special event programming experience.
• Valid driver's license and good driving record.
• Current certification in Community CPR, First Aid and AED or within 3 months of hire OR any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job.
• AND Possession of a valid driver’s license.
• Knowledge of the planning and organization of youth sports instruction and sports safety programs.
• Skills in recruiting, training, supervising, evaluating, motivating employees.
• Ability to resolve customer complaints and escalated problems.
• Ability to react effectively to all potential mental, physical, and stressful situations inherent to the duties of a First Responder.
• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Ability to provide outstanding customer service and get along with coworkers, patrons, and supervisors and interact with employees and vendors in a professional manner.
• Knowledge of the business and organizational structure of Colorado municipalities.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to focus on activities that have the greatest impact on meeting work commitments.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Ability to navigate a complex political environment.
• Knowledge of employee management principles and best practices.
• Knowledge of organizational effectiveness and operations management principles and best practices.
• Employee management, supervision, and team building skills, including the ability to train and coach others, communicate effectively, manage conflict, reward good behavior, and establish and maintain accountability.
• Conflict management skills, including the ability to remain impartial, get disparate and adverse parties to reach consensus, and negotiate amicable resolutions in order to maintain cohesion and cooperation.

Nice To Haves

• Spanish/English bilingual skills.

Responsibilities

• Personnel & Fiscal Management
• Recruits, hires, trains, schedules, supervises, mentors, and evaluates volunteer coaches and part-time staff.
• Utilizes scheduling software and monitor employee hours in accordance with budget.
• Conducts trainings for staff and volunteers on a regular basis related to a variety of topics including sport rules, officiating, and risk management.
• Develops and mentors volunteers and staff to ensure quality instruction and leadership.
• Assists in the development of program budgets and ensure expenses align with approved budget.
• Develops reports and performance measures in support of Department and Division fiscal goals.
• Monitors and reports program budgets and ensure cost recovery goals are being met for all programs, sports, and activities.
• Program Management
• Creates, implements, and manages a variety of recreation programs for both youth and adult populations.
• Develops program team rosters, game schedules, and coordinate field and facility schedules for events and competitions.
• Ensures marketing materials, website, and social media sites are updated with accurate information.
• Negotiates contracts with outside vendors, instructors, and other external groups.
• Tracks inventory and order supplies and equipment for programs.
• Facility and Risk Management
• Collaborates with Parks staff and ensure all preventative field maintenance and game day preps occurs on a regular basis.
• Develops and implement risk management procedures for all sports and programs.
• Develops and implement staff trainings and coordinate needed safety trainings such as CPR, First Aid and AED Trainings.
• Tracks staff certification records to ensure patron safety including CPR, First Aid, AED Training, and concussion certifications.
• Monitors field conditions and collaborate with Parks Division to ensure fields/parks are ready for program usage.
• Customer Service & Engagement
• Communicates efficiently and effectively to all program stakeholders through face-to-face, phone and email interactions.
• Fosters and develop principled relationships with community partners and organizations to grow and market current and future programs.
• Provides quality customer service through the development of principled relationships with participants, community members and various partnering organizations.
• Technology & Assessment
• Administers surveys and conduct focus groups to gauge participant satisfactions level, gain constructive feedback and foster ideas for new programs and special events.
• Effectively utilizes programming and scheduling software such as RecTrac, Team Sideline, When2Work, Connect2Concepts, Microsoft office/teams and website.
• Supervisory Responsibilities
• Organizes and delegates assignments to team members.
• Hiring, training, motivating and coaching employees.
• Evaluates employee performance and goal setting.
• Holds employees accountable for assigned tasks and goals.
• Provides timely and constructive feedback and training opportunities.
• Provides training opportunities with a focus on employee development.
• Resolves conflicts and complaints.
• Analyzing information and processes and developing more effective or efficient processes.
• Establishing and achieving business and financial objectives.
• Ensures compliance with safety procedures.

Benefits

• The City offers a robust benefits package, including health and wellness, retirement savings, and discounted Greeley facilities access.
• This position is benefits eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees