Recovery Specialist

Advanced Behavioral Health, Inc•Hartford, CT

About The Position

The Recovery Specialist provides and coordinates a full array of outreach-based services for clients in the DMHAS/ABH Behavioral Health Recovery Program. The primary goals of the program are to: 1) Improve clinical linkages from one level of care to another, 2) Provide holistic services to maximize the likelihood of client success, 3) Decrease the ineffective use of acute treatment services, 4) Ensure successful client treatment outcomes and 5) Ensure the client receives quality treatment services in an appropriate treatment setting. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work.

Requirements

Bachelor’s or Associates degree in Human Services or related field, with experience in behavioral health disorders; OR
Two years of experience providing services to clients with behavioral health disorders
Compliance with current State of Connecticut and federal health and vaccine requirements
Knowledge of substance abuse and mental health service
Knowledge of community resources in the local region
Knowledge of Cultural Diversity, Engagement and Ethics
Must have valid Connecticut driver’s license, reliable transportation and carry a minimum insurance coverage of $100,000/$300,000/$100,000
Must be willing to transport clients in personal vehicles
Strong attention to detail; ability to work on multiple tasks and meet deadlines
Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet
Strong written and verbal skills required.

Responsibilities

Provide full array of Recovery Specialist services, including services that assist clients in obtaining basic supports needed to improve their likelihood of success in recovery.
Outreach and engagement attempts with clients in various community settings, including clients’ home, shelters, soup kitchens.
Service planning for non-clinical needs (e.g., housing, transportation)
Assistance with arranging transportation to treatment and other community supports appointments
Transportation to essential appointments when no other arrangement is timely or/and practical and such transport can be safely achieved
Assistance and advocacy in accessing extant community support services
Assistance in accessing urgent and standard Recovery Supports Program supports
Face to face supportive counseling
Referrals and contacts with culturally relevant organizations and individuals such as the following, as needed, to establish and maintain adequate community supports:
Provide fully array of Recovery Specialist services, including services that guide the course of client treatment through various levels of care.
Assessment and referral to the appropriate level of care
Intake appointment scheduling
Review of treatment history
Arrange and attend case coordination meetings with clients and treatment providers to assure that appropriate issues are being addressed in treatment
Global treatment planning and notification of the ASO regarding specific treatment recommendations and the expected path of treatment through various levels of care
Case coordination meetings for clients involved with multiple treatment providers and community supports
Outreach and/or phone contact to acute service providers to participate in treatment and discharge planning with the client and provider
Tracking participation in treatment through the ASO and with service providers
Carry a cell phone during work hours (8 a.m. – 5 p.m.) and respond to any messages within 30 minutes of the message
Carry a company issued laptop and jet pack and conduct face to face sessions using the EHR where possible.
Provide transportation to clients, using personal vehicles
Work out of a regional office and attend regular regional and statewide meetings of all Recovery Specialists
Abide by all State and Federal Confidentiality Regulations
Comply and work towards goals established by DMHAS and ABH®
Maintain internal communications - notifying supervisors with all relevant client or program based information
Document all case management activities within required time frame and in required format - including documentation of all client related activities into electronic database
Submit data and reports as defined and within required time limits
Attend all required staff, supervision and training meetings
Maintain hard copy of clients’ records (i.e. ROI) with appropriate documentation and signatures
Function as a team member of a regional and statewide team, including providing as needed coverage for other members of the team
Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures
Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds
Performs other tasks/responsibilities as required to support the business operations.