Records Room Supervisor

New York City, NY•Staten Island, NY

29d•Hybrid

About The Position

Under general supervision to the Staten Island Director of Operations and Service Manager, the candidate will be responsible for: Direct daily operations of the Records Room, ensuring proper organization, maintenance, and cleanliness of files and workspace. Process DOB NOW Record requests and inquiries. Provide public assistance with record and microfilm requests. Maintain and file records and microfilm in accordance with departmental standards. Coordinate off-site storage transfers, ensuring secure and accurate handling of files. Conduct research using plans, microfilm, and docket books. Process legal documents related to FOIL requests, subpoenas, and violation inquiries. Operates microfilm-duplicating and scanning equipment to produce copies of departmental records. Respond to internal and public inquiries by researching departmental records. Support special projects under the direction of the Borough Commissioner, Deputy Borough Commissioner, or Chief Plan Examiner. Supervise staff, conduct performance evaluations, and ensure adherence to unit procedures. Provide staff training on unit processes and best practices. Manage B-scan staff, ensure documents are current, perform quality control through reports, and implement corrective actions as needed.

Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Nice To Haves

Experience in a fast-paced work environment.
Outstanding communication and organizational skills, analytical and problem-solving skills, self-motivation, initiative, attention to details, persistence, and commitment to public service

Responsibilities

Direct daily operations of the Records Room, ensuring proper organization, maintenance, and cleanliness of files and workspace.
Process DOB NOW Record requests and inquiries.
Provide public assistance with record and microfilm requests.
Maintain and file records and microfilm in accordance with departmental standards.
Coordinate off-site storage transfers, ensuring secure and accurate handling of files.
Conduct research using plans, microfilm, and docket books.
Process legal documents related to FOIL requests, subpoenas, and violation inquiries.
Operates microfilm-duplicating and scanning equipment to produce copies of departmental records.
Respond to internal and public inquiries by researching departmental records.
Support special projects under the direction of the Borough Commissioner, Deputy Borough Commissioner, or Chief Plan Examiner.
Supervise staff, conduct performance evaluations, and ensure adherence to unit procedures.
Provide staff training on unit processes and best practices.
Manage B-scan staff, ensure documents are current, perform quality control through reports, and implement corrective actions as needed.