Records Supervisor (60964)

ADAMS AND ASSOCIATES INCIndianapolis, IN
20h$58,686 - $58,686Onsite

About The Position

RECORDS SUPERVISOR (INDYPENDENCE JOB CORPS CENTER) Hours: Monday - Friday 7:30 a.m. - 4 p.m. POSITION SUMMARY: Responsible for the maintenance, accuracy and completeness of student records and schedules.

Requirements

  • High School Diploma or equivalent required.
  • Two or more years of related supervisory experience in records keeping, administrative support and electronic records preferred.
  • Computer literacy and proficiency in spreadsheet and word processing applications required.

Nice To Haves

  • Degree or certification from an accredited or relevant certified training program or school preferred.

Responsibilities

  • Follows all integrity guidelines and procedures and ensures no manipulation of student data.
  • Interviews and recommends for hire, disciplines and evaluates performance of the direct report staff.
  • Fills staff vacancies in a timely manner.
  • Overall responsibility to ensure the integrity of all student-related actions, accountability and performance outcomes.
  • Supervises the Student Records function through effective planning, scheduling, training and staff supervision.
  • Trains Student Records Clerks, Records Officer and other department staff in the maintenance and completion of Student records. Such training shall ensure compliance with applicable USDOL requirements.
  • Performs statistical analyses of student records data.
  • Administers the Center's compliance with the requirements and provisions of the OASIS and CIS database management programs.
  • Serves as back-up point-of-contact for CIS.
  • Ensures the accurate and complete maintenance of student records to facilitate the timely submission of required reports (i.e. morning report, weekly report, leave records, allotments, enrollment and pay).
  • Assists students on matters relating to pay and clothing allowances, leave, class schedules and travel/transportation.
  • Ensures accurate and timely reconciliation of Government provided travel per DOL guidelines.
  • Ensures compliance with all privacy and confidentiality regulations.
  • Assists in the development of Center policy and procedure as necessary.
  • Adheres to all USDOL and Job Corps guidelines regarding student records.
  • Serves as the Center's Accountability Officer.
  • Monitors student accountability issues and documentation, i.e., morning attendance check and serialized register.
  • Ensures the accuracy and integrity of accountability documentation.
  • Provides superior customer service at all times.
  • Effectively motivates, empowers and requires staff to perform his/her job responsibilities.
  • Employs sound time-management and delegation skills.
  • Holds staff accountable for producing quality work, develops staff for career progression and disciplines staff that fail to meet goals.
  • Provides required/supplemental training for new and current employees.
  • Motivates and manages staff to work effectively, creates a supportive work environment, recognizes staff accomplishments and proactively addresses staff performance concerns.
  • Mentors, monitors and models the Career Success Standards as required by the PRH.
  • Shows respect and courtesy to students and holds them accountable for their actions and behavior.
  • Provides quality services for students and ensures that quality is maintained and student needs are met.
  • Pursues improvement and enhancement of requisite services.
  • Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge.
  • Provides quality and timely information to DOL/Company when requested.
  • Effectively articulates thoughts and ideas.
  • Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions.
  • Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.
  • Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
  • Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.
  • Other duties as assigned.
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