Records Supervisor

Maricopa County • Phoenix, AZ

1d • $23 - $36

About The Position

Are you a subject matter expert in Records management? Do you thrive on creating new programs for an organization/department? Do you enjoy continuously developing and improving processes? If so, the Records Supervisor might be for you! The Records Supervisor will be a subject matter expert in the day-to-day operations and functions of records management. The Records Supervisor will lead the transition of all physical files to electronic, reducing our physical file footprint, and will act as the Department Records Management liaison to continuously develop and improve records management procedures, processes, and applications. This position will also be responsible for managing the department’s main customer service desk and reprographics functions.

Requirements

• Three years of direct work experience in records management
• High school diploma or GED
• Post-secondary education may substitute for the required experience on a year-for-year basis

Nice To Haves

• Three or more years of prior lead or supervisory experience
• Bachelor’s degree in Business, Information Technology, Records Management, or Research
• Certified Records Manager (CRM), a Certified Information Professional (CIP), or Information Governance Professional (IGP)
• Advanced knowledge and understanding of records management technology and principles
• Current knowledge of relevant legal industry practices
• Awareness and understanding of current records management technologies and accepted professional standards of records management

Responsibilities

• Supervise customer service staff and oversee operations of the customer service entrance for MCDOT’s Administration building, including management of assigned personnel and related activities such as hiring, terminations, performance management, and training
• Facilitate the operations of department programs and/or services, develop policies and/or procedures, or an area of responsibility
• Research and respond to Public Records Requests, Legal Holds, and Notice of Claims (NOC)
• Act as the lead in the design, development of Records Management policies and procedures for both physical and electronic files
• Develop and deliver training on all facets of records management and conduct departmental orientations
• Implement records management best practices and procedures in coordination with the records retention schedules, with the intention of continuously improving the records management systems and technologies
• Lead the ongoing transition of physical to electronic records within the department, providing support on retention, destruction, and file closing for all types of media
• Supervise reprographics/copy center operations
• Lead special projects, as well as other duties as assigned

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED