Records & Document Mgmt Supervisor - Job #1011

North County Regional•Los Angeles, CA

12d•$85,257 - $116,022•Hybrid

About The Position

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: General oversight of the organization’s records and documents management system and department. SUPERVISION: Works under the supervision of the Senior Manager Facilities Services and Records Management. Provides supervision to support staff (Office Assistants).

Requirements

Ability to manage time and prioritize workflow, highly motivated and deadline driven
Ability to adapt to rapidly changing organizational and business issues is required
Ability to take direction and work collaboratively with other departments throughout the organization
Ability to interpret and explain written data to a wide range of audiences. Must have excellent verbal and written communication skills.
High standard of attention to detail
Intermediate MS Office skills to include Word, Excel, Outlook, PowerPoint and Access
Experience in utilizing a document management application
Minimum five (5) years of experience performing administration, troubleshooting or support of business systems or applications.
Minimum two (2) years’ experience in a supervisory position required
Five (5) years of managing special assignments and projects can be substituted for supervisory experience.
A valid California Driver’s License or acceptable substitute is required for this position.

Nice To Haves

Supervision of staff preferred

Responsibilities

Provides leadership in accordance with the Agency’s mission, vision and core values.
Administration of the Document Management Application.
Oversees all aspects of the Records and Document Management Department. Proper oversight of the scanned document quality within the organization.
Review scanned materials for quality and proper categorization – adjusting as necessary.
Implementation of processes and procedures to adhere to the laws and regulations in relation to Privacy Compliance.
Oversee the equitable assigning of tasks and the completion of the daily work by the support staff.
Assigns, reviews, approves the work of unit staff members, addresses performance concerns, hires, trains, directs, and evaluates unit staff.
Produce and maintain reports, correspondence, and various tracking logs as needed.
Design, create and implement any new process changes for special projects and new requirements as needed.
Collaborates and coordinates with a variety of departments including but not limited to: Case Management, Office Services, Community Services and Accounting.
Other managerial tasks as needed.

Benefits

Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Participate in the Tuition Reimbursement Program
Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays – NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid – remote option (after 90-days continuous employment, at manager/supervisor’s discretion)