Records Clerk/Cashier
About The Position
This classification level performs clerical work under immediate supervision in a county court, reporting to a clerk magistrate, a clerk of court, or a division manager. The role involves performing clerical functions in assigned service areas such as criminal/traffic, civil/small claims, or probate, guardian conservator and adoption. Key tasks include responding to routine inquiries, verifying files and information for missing details and accuracy, distributing information to appropriate staff for correction, preparing and processing motions, and compiling and maintaining records through sorting, filing, and scanning documents. The position also requires performing data entry, receiving fees, fines, and other payments, and carrying out general office duties. Additionally, the Records Clerk/Cashier provides customer service to internal and external customers, which encompasses answering phones, greeting walk-in visitors, responding to information requests, collecting payments, and processing various correspondence and documents. The role is crucial for maintaining court records and information within applicable court databases and computerized systems.
Requirements
- High School Diploma or equivalent (G.E.D.); or equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
- Knowledge of customer service principles.
- Knowledge of computers and related software applications.
- Knowledge of criminal coding concepts.
- Knowledge of Federal, state, and local laws, rules, and regulations.
- Knowledge of office procedures, methods, and equipment.
- Knowledge of data entry techniques.
- Knowledge of criminal history information.
- Skill in providing customer service.
- Skill in maintaining records.
- Skill in performing data entry.
- Skill in operating standard office equipment.
- Skill in using computers and related software applications.
- Skill in reviewing reports for accuracy.
- Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Responsibilities
- Perform clerical functions in assigned service areas such as criminal/traffic, civil/small claims, or probate, guardian conservator and adoption by responding to routine inquiries.
- Verify files/information for missing details, accuracy, and distribute to appropriate staff for correction.
- Prepare and process motions.
- Compile and maintain records by sorting, filing, scanning files and related documents.
- Perform data entry.
- Receive fees/fines and other payments.
- Perform general office duties.
- Provide customer service to internal and external customers, which includes answering phones and greeting walk-in visitors, responding to requests for information from staff and/or the general public; answering routine questions.
- Perform clerical tasks, which includes collecting fees, fines and other payments; receiving, processing, sorting, filing, and/or distributing a variety of correspondence, materials, billings, payments, deliveries, mail, and/drop paperwork and other applicable documents.
- Enter information into applicable court databases and/or other computerized systems to collect and maintain court records and information in assigned area of responsibility and process court motions.
- Prepare, record, and/or maintain information, to include verifying files and information for accuracy and ensuring appropriate corrections.
- Perform other duties of a similar nature or level.
Benefits
- 79% employer-paid health and prescription insurance
- Dental and vision insurance plans available to purchase
- Short-Term and Long-Term Disability, available to purchase
- Employee Assistance Program (EAP) for confidential support
- Flex Spending (FSA) and Health Savings Accounts (HSA)
- 156% state-matched of the first 4.8% contribution to retirement plan
- FREE $20,000 Life Insurance Policy
- Optional Life Insurance and AD&D available to purchase
- 13 paid holidays annually
- Paid vacation and sick leave that begin accruing immediately
- Military leave and Funeral/Bereavement leave
- Paid training to develop your skills
- Free continuing education credits to maintain professional certifications
- Access to specialized courses through Judicial Branch Education
- Opportunity for bilingual pay
- A comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
