Recon Center Support Specialist

Kenwood Dealer Group • Cincinnati, OH

7d

About The Position

Do you notice imperfections others miss? Were looking for a detail-driven Recon Center Support Specialist to oversee vehicle intake and quality controlplaying a key role in delivering top-quality inventory to our customers. This is more than a car-moving job. Your attention to detail directly impacts vehicle quality, recon efficiency, and customer satisfaction.

Requirements

• Strong consumer eye for dents, noises, and electronic issues
• Valid drivers license and clean driving record
• Able to work outdoors and stay active in all weather conditions
• Must be 18 or older.
• Equal Opportunity Employer.

Nice To Haves

• Comfortable with technology; dealership software experience a plus
• Highly organized with strong attention to detail

Responsibilities

• Vehicle Intake & Inventory
• Add units to Rapid Recon and organize inventory by store
• Tag keys accurately (VIN, mileage, store, Y/M/M)
• Inspect carrier deliveries and sign Bills of Lading
• Check Carfax for open recalls and integrate into recon plans
• Inspection & Triage
• Compare vehicle condition to appraisals and condition reports
• Perform preliminary inspections (tires, lights, electronics, cosmetics, frame)
• Conduct test drives to identify performance issues
• Document missed items on trade-ins for purchasing feedback
• Arbitration & Communication
• Identify auction issues and initiate arbitration when needed
• Communicate vehicle status and repair needs to Recon and Purchasing teams
• Final Quality Control
• Verify detailing quality
• Confirm oil stickers, plate frames, and completion of all noted repairs before vehicles return to the store
• General Operations
• Assist with vehicle pick-ups, deliveries, and refueling
• Help write Repair Orders for detailing

Benefits

• Medical, dental, and vision plans
• Paid time off, paid holidays
• Paid life insurance
• 401(k) retirement plan
• Employee discounts for vehicle purchases, service repairs, maintenance work, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed