Receptionist

Wintersteen Casarez•Sacramento, CA

just now•Onsite

About The Position

Wintersteen Casarez Law Corporation is looking for exceptional people to join their team and help grow their practice. The firm is committed to providing a supportive work environment, where collaboration is encouraged, and success is recognized and rewarded. They offer a friendly and supportive work environment and encourage applications from those looking for a change and a firm that cares. The firm operates in a paperless environment, primarily using digital documents. The role of Receptionist and Incoming Mail Processor is crucial for creating a positive first impression for visitors and ensuring efficient handling of incoming mail. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Requirements

High school diploma or equivalent.
Proven experience in a receptionist or administrative role.
Strong communication and interpersonal skills.
Proficient in Adobe and Microsoft Office Suite (Word, Excel, Outlook, Teams).
Ability to handle multiple tasks simultaneously.
Exceptional customer service skills.
Strong organizational and time-management abilities.
Attention to detail and accuracy in handling mail and visitor information.
Ability to work independently and collaboratively as part of a team.
Professional appearance and conduct.

Responsibilities

Greet and welcome visitors with a warm and professional demeanor.
Manage incoming calls and direct them to the appropriate person or department.
Maintain a tidy and organized reception area.
Receive and sort incoming mail and packages.
Scan mail to the relevant case files or individuals in a timely manner.
Identify and extract relevant information from incoming mail for inclusion in the firm's calendar.
Coordinate with relevant departments to ensure timely updates to the calendar.
Maintain accurate records of incoming and outgoing mail.
Register and sign in visitors, ensuring compliance with security procedures.
Notify employees of visitor arrivals and provide necessary assistance.
Relay messages and provide information to employees and visitors as needed.
Respond to inquiries in a professional and courteous manner.
Provide general administrative support, such as data entry and filing.
Assist with scheduling and coordinating meetings.
Operate and maintain mail processing equipment for efficient handling of incoming mail.
Troubleshoot minor equipment issues and coordinate repairs as needed.
Assist in the coordination of outgoing mail occasionally.