Receptionist - Bilingual

GUIDANCE CENTER OF LEA COUNTY • Hobbs, NM

8d

About The Position

The Receptionist will greet, assist, and provide direction to clients, visitors, and other guests of the organization.

SCHEDULE

This position is full-time (at least 40 hours per week) with the below schedule:

Monday through Thursday, 10:00 am to 7:00 pm
Friday 8:00 am to 5:00 pm
Rotating Saturday from 8:00 am to 12:00 pm

Requirements

• High school graduate or equivalent required.
• Must pass NMCYFD fingerprint clearance check to maintain employment.
• Maintain a valid and unrestricted NM Driver’s License
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Maintains confidentiality and discretion as a rule.

Nice To Haves

• Graduate of a certified medical office training course preferred.
• Bilingual (English/Spanish) preferred but not required.

Responsibilities

• Greets clients, visitors, and guests; determines the purpose of the visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to correct staff.
• Schedule and confirm appointments.
• Verify client insurance eligibility and collect payments from clients.
• Monitor and update ProtoCall spreadsheet daily.
• Ensure that all billing and recording functions are conducted in compliance with all ethical and legal standards.
• Assist other duties as assigned by the Supervisor and/or Chief Executive Officer (CEO).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees