Bilingual Receptionist

ABS Kids•Rancho Cucamonga, CA

6d•$19•Onsite

About The Position

ABS Kids is looking for a Receptionist to join our team in Rancho Cucamonga, CA. This position requires fluency in Spanish and English. The Receptionist is responsible for being the first face for clients that come into the clinical offices and assist employees in a variety of ways. In addition this role is responsible for providing administrative support to the regional administration team and providers. Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care team, who in turn deliver the highest quality ABA therapy to our clients.

Requirements

Minimum High School Diploma, Bachelor's Degree preferred
A minimum of 1 year of medical office experience
Strong organizational and communication skills to build and foster effective relationships
Ability to prioritize work and good time management skills
Must demonstrate excellent phone etiquette and exceptional customer service skills
Excellent organizational skills and attention to detail

Responsibilities

Greet clients and make sure appropriate forms are complete, insurance cards uploaded, and a picture of the client is on file.
Make reminder calls one week prior to and the day before scheduled appointments
Review account to see if a client has missing documents and obtain any missing information
Reschedule cancellations/No call no shows for assessments
Look over all inventory, including office supplies, kitchen supplies, cleaning supplies, and any clinical requests on a weekly basis
Fill out the order request form on a weekly basis
Communicate needs to the office manager in an emergency situation
Tidy lobby to maintain a professional atmosphere and all other areas of the ABA Therapy Center
Mail paper packets to clients as needed
Answer calls and emails from clients and staff as needed
Put up office supplies and mark log as received as they are received
Assist providers with any questions or office needs
Make sure the mail is distributed daily