Receptionist

Beth Israel Lahey HealthDanvers, MN
Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Requirements

  • High School Degree or GED
  • A minimum of 1 year of experience in a high-volume customer service-related position
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask

Responsibilities

  • Exercise the highest standards of customer service in all interactions with patients and staff
  • Perform phone interactions
  • Perform registration
  • Perform scheduling
  • Perform co-pay collection and billing
  • Perform appointment confirmation calls
  • Ensure that patients are able to receive the right care at the right time

Benefits

  • Comprehensive compensation
  • Comprehensive benefits
  • Help you achieve a healthy and balanced life
  • Culture promotes continuous learning, growth, innovation and a sense of belonging

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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