Receptionist

River Point of Kerrville•Kerrville, TX

11d•Onsite

About The Position

Our senior living is currently seeking a Concierge (Receptionist) to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families, and our community. We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Rick Taking Customer Secomd (Employee First!) Ownership If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply. About the Opportunity The Concierge welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific resident services and community tasks as assigned and seeks administrative support as needed. Not only is our work emotionally rewarding, but we also provide great benefits as well: Medical, Dental, Vision, 401K, PTO, and more!

Requirements

Must be able to read, write, speak, and understand the English language.
Must not pose a direct threat to the health or safety of other individuals in the workplace.
Possess the ability to make independent decisions when circumstances warrant such action.
Possess the ability to deal tactfully with personnel, residents, visitors, and the general public based on whatever maturity level they are currently functioning.
Ability to be calm and level-headed in emergencies.
Well groomed, professional and possess ability to work harmoniously with other personnel.
Ability to seek out new methods and principles and be willing to incorporate them into existing resident care practices.
Follow written and oral instructions.
Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.
High School diploma or GED.

Responsibilities

Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times.
Ensures compliance with Resident Rights and HIPAA policies at all times.
Provides a welcoming environment for residents, staff, and all visitors to the community.
Maintains up-to-date knowledge of the community services provided.
Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
Ensures that the reception areas are clean, neat, and inviting.
Prepares outgoing community mail for pickup. Sorts and distributes incoming mail for distribution to departments.
Maintains current listing of residents and staff.
Reports equipment malfunctions as soon as possible to appropriate personnel.
Maintains entries in the maintenance system with resident and staff repairs needed in the community.
Organizes the necessary information packets for marketing.
Performs clerical functions associated with resident admission, discharges, and readmission as assigned.
Performs typing, copying, filing, and faxing for all departments as requested.
Attends designated staff meetings.
May perform other duties as assigned by the Supervisor.