Receptionist - CMH Main Lobby - Days

VCU Health • South Hill, VA

1d • Onsite

About The Position

5:30a to 2pm. Monday - Friday occasional weekends and rotating holidays required. The Receptionist answers telephone calls from multi-line phone system or switchboard. This job screens calls, takes messages and directs callers to the appropriate individual if needed. This job greets and directs visitors/patients to the appropriate department/staff. This job's other duties may include answering questions/inquires from the public or patients, sorting mail and/or performing other general office functions. This job may also use a paging system. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent, change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.

Requirements

• Minimum of one (1) year of previous clerical/secretarial work experience in an office setting
• High School Diploma or equivalent

Nice To Haves

• Two (2) years of previous clerical/secretarial work experience in an office setting
• Previous experience in a health care setting

Responsibilities

• Answers telephone calls from multi-line phone system or switchboard
• Screens calls, takes messages and directs callers to the appropriate individual if needed
• Greets and directs visitors/patients to the appropriate department/staff
• Answering questions/inquires from the public or patients
• Sorting mail and/or performing other general office functions
• Using a paging system

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees