Receptionist - On Call Frank Residences

San Francisco Campus for Jewish Living • San Francisco, CA

15h • $23 - $25 • Onsite

About The Position

The Assisted Living (AL) Receptionist serves as the welcoming face of our community — greeting and directing visitors, answering telephone and in-person inquiries, screening visitors, and managing mail and parcel deliveries. This role plays a vital part in maintaining smooth daily operations and creating a positive first impression for residents, families, and guests.

Requirements

• High school diploma or equivalent required; two years of college-level business courses preferred.
• Minimum two (2) years of administrative or receptionist experience.
• One (1) year of experience with multi-line phone systems and hand-held radios.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Excellent communication skills (written and verbal) with professional, customer-focused demeanor.
• Strong ability to build rapport with residents, visitors, and team members.
• Ability to read, write, and follow instructions in English.
• Must be able to sit for long periods and work a flexible schedule as needed.

Nice To Haves

• Associate degree in business or related field strongly preferred.

Responsibilities

• Answer all phone calls promptly and connect callers to appropriate residents or staff.
• Provide exceptional customer service to residents and visitors entering the community.
• Screen and verify all visitors to ensure community safety.
• Serve as liaison with parking attendants, staff, visitors, and Plant Operations.
• Act as liaison with the Fire and Police Departments and relevant internal departments during emergencies.
• Coordinate staff and security responses to elopement or personal emergency response (PERS) alarms.
• Manage incoming and outgoing mail and parcels, including certified and registered mail.
• Maintain the community’s switchboard and communication log.
• Perform other duties as assigned to support operations and resident satisfaction.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED