Receptionist

Hall County • Gainesville, GA

3h

About The Position

Manages the reception area of the Emergency Services Complex, This entails answering the telephone to give specific and general information in response to public inquiries and requests. Screens phone calls, takes messages and directs calls to appropriate destination. Directs and/or leads visitors to the correct department.

Requirements

• High School diploma or G.E.D.
• No experience required.
• Skill in operating a multi-line phone system and in receiving/routing multiple telephone calls efficiently and tactfully.
• Skill in providing general and specific information to citizens.
• Ability to type 50-55 w.p.m.
• Ability to determine the needs of citizens and skill in directing their calls to the appropriate destination.
• Ability to deal tactfully and courteously with the public and other employees.
• Ability to perform clerical work and support with accuracy.

Responsibilities

• Answers the telephone; routes calls to appropriate destination and records messages when appropriate.
• Provides general and specific information in response to citizens' inquiries and requests. Greets visitors and provides directions or instructions relevant to their purpose of visit.
• Receives, sorts, and distributes mail to appropriate destination.
• Performs clerical work ESC departments as deemed appropriate from each department head.
• Assists other clerical personnel as needed.
• Regular and predictable attendance is required.
• Performs other related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED