Receptionist

Lincoln Children's Zoo • Lincoln, NE

12d

About The Position

Position Summary: The Receptionist will be the first point of contact for walk in guests and any communication conducted over the phone. This position is responsible for providing excellent customer service to guests in a positive and professional manner by answering or redirecting inquiries and helping as needed.

Requirements

• High school diploma or equivalent.
• Ability to communicate across various means including in-person, email, and telephone.

Nice To Haves

• Excellent customer service and communication skills, both verbal and written.
• Ability to muti-task and handle situations as they come about.
• Strong sense of time management and organizational skills.
• Experience in an office management or administrative position, preferred.

Responsibilities

• Provide administrative support by answering, screening, or forwarding phone calls and reception e-mails.
• Assist guests with a variety of transactions.
• Scheduling and managing payment and contracts for specific programs.
• Process invoices and donations.
• Maintain and order office supplies and track inventory.
• Notify staff when guests arrive for meetings or packages have been delivered.
• All other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED