Receptionist

Lifepoint Health • Price, UT

13h • $14 - $17

About The Position

Castleview Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute
A Receptionist who excels in this role:
The Insurance Verifier establishes and maintains quality customer service by performing insurance verification duties in addition to providing customers with information about billing, services, and various other hospital programs

Requirements

• Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
• Certifications: Basic Life Support (BLS) within 60 days of hire. There is a 60-day window to renew expired BLS certifications.

Responsibilities

• Responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable
• Prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information
• Ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking
• Assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities
• Promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities
• Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions
• Handles all phone queries, walk ins and patient concerns
• The financial counselor prepares daily deposits and maintains the integrity of the cash drawer. Additionally, they Complete and monitor industrial billing, manage phone calls, walk ins and patient concerns and provide information about billing, services, and various other hospital programs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED