Receptionist

KLAMATH YOUTH DEVELOPMENT CENTERKlamath Falls, OR
Onsite

About The Position

Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon, Klamath Basin Behavioral Health is an accredited NHSC facility. The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites. At KBBH, we put people first; our clients, our community, and our team members. We take pride in supporting the whole person, and that commitment extends to the way we show up for one another every day. You’ll also enjoy life in a welcoming community surrounded by Southern Oregon’s natural beauty that is perfect for hiking, biking, kayaking, ziplining, fishing, and outdoor wellness. We are hiring a Receptionist to be the face of our Intensive Treatment Clinic, a trusted first point of contact for clients, families, and community members seeking care and connection. If you’re someone who brings professionalism, resilience, patience, and people-first service to every interaction, and you’re ready to work in a mission-driven environment where your contributions matter every day, we’d enjoy meeting you.

Requirements

  • High school diploma or GED
  • At least 2 years of office experience

Nice To Haves

  • Experience in a clinical, medical, or behavioral health setting
  • Familiarity with Electronic Health Records (EHR) systems (Credible a plus)
  • Comfortable using Microsoft Office, learning new systems quickly, and communicating clearly—whether in person, by phone, or electronically.

Responsibilities

  • Greet every client and guest with respect, empathy, and professionalism.
  • Keep our busy front office organized, clean, and running smoothly.
  • Manage incoming calls and ensure they’re routed quickly and correctly.
  • Handle payment processing, appointment notifications, and intake packets with accuracy.
  • Support our clinical teams by maintaining up-to-date records and ensuring smooth daily operations.
  • Assist in crisis protocols and escalate safety concerns appropriately.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 403(b) Retirement Plan with 8% Employer Match
  • 15 Paid Vacation Days (increases with milestone tenure)
  • Accrued Wellness Days
  • Life Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Employee Discounts
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Tuition Reimbursement Program
  • Employee Scholarship Program
  • Certified student loan forgiveness work location
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