Receptionist

Edgewood Summit•Charleston, WV

49d•Onsite

About The Position

The Concierge will serve as the first point of contact for guests and residents entering our facility. You will welcome guests and greet people who visit the facility with a friendly, professional attitude. You will coordinate front-desk tasks, including answering and redirecting phone calls. Duties will include offering various administrative support to our Business Office team. Multitasking skills are essential for this position. The person filling this position should be flexible to work as scheduled and when an immediate need may arise.

Requirements

Customer Service Experience
Office Assistant Experience
High School Diploma
Experience as a Concierge or a Front Desk Representative.
Proficiency with basic computer software and Microsoft products.
Hands-on experience with office equipment.
Excellent verbal communication and customer service skills.
Organizational skills.
Multitasking and time-management skills.

Responsibilities

Greet guests and residents with a friendly and professional attitude.
Ensure guests are signed-in and screened before entering facility.
Directing guests to the appropriate location.
Answering, screening, and forwarding phone calls.
Ensure reception area is tidy and presentable.
Provide basic and accurate information to both guests and residents.
Receive, sort, and distribute any mail and deliveries.
To be a team player and support guests, residents, and business office staff with any tasks as needed.
Provide service with a positive, professional attitude.
May be responsible for handling cash payments for various items or services.