Receptionist- Dr.'s Office
About The Position
Do you love helping people, staying organized, and creating a welcoming environment where patients feel genuinely cared for? We're a fast-growing integrated physical medicine clinic in Ogden, UT, and we're looking for a warm, organized, and proactive Receptionist to be the front-line ambassador of our practice. This isn't "just" a front desk role. This is an opportunity to make a real difference in patients' lives - every single day. 🏥 About Our Clinic We provide high-quality, relationship-driven medical care rooted in trust and professionalism. Our mission is simple: help patients live healthier lives through innovative, non-invasive treatment plans tailored to the individual. We're continuing to grow and expand services in: Aesthetics (Botox, Fillers) EmSculpt (arthritis relief + body contouring) Acupuncture Bioidentical Hormone Replacement Therapy Physical Rehabilitation Chiropractic Care This is an exciting time to join a clinic that's expanding and evolving. 🚀 Your Role: The Patient Experience Champion As our Receptionist, you are the first and last impression of the clinic. You set the tone. You'll help patients understand their insurance benefits and guide them through financial conversations with clarity and confidence. You'll keep the front office running smoothly - even on busy days. 💡 What Makes This Role Exciting Be part of a supportive, team-oriented clinic Work closely with providers and leadership Contribute to a practice that is actively growing Help patients access treatments that improve their quality of life Opportunity to earn bonuses tied to helping patients move forward with recommended care This is a role for someone who genuinely enjoys helping others and takes pride in staying organized and proactive. ❤️ Why This Work Matters This role isn't just about answering phones or checking patients in. It's about: Helping patients feel comfortable from the moment they walk in Making insurance and financial conversations less stressful Supporting a team that's passionate about healing Being part of a clinic that's helping people live healthier lives If you want to work in an environment where your kindness, organization, and professionalism truly matter - we'd love to connect. 🗓 Schedule Monday & Wednesday: 8:00 AM – 8:00 PM (12-hour days) Tuesday: 9:00 AM – 5:30 PM (2-hour lunch) Thursday: 1:00 PM – 7:30 PM Friday: 8:00 AM – 1:00 PM
Requirements
- Have experience in a medical, chiropractic, or healthcare setting
- Are comfortable verifying insurance and explaining benefits
- Enjoy working with patients and building rapport
- Are highly organized and detail-oriented
- Communicate clearly and professionally
- Stay calm and friendly under pressure
- Are comfortable using scheduling and practice management software
- Take initiative and solve problems independently
Nice To Haves
- If you're coming from another medical office and want to grow in an integrated healthcare environment - we encourage you to apply.
Responsibilities
- Greet patients warmly and ensure they feel welcomed and cared for
- Manage scheduling and appointment coordination
- Verify insurance benefits and explain coverage clearly to patients
- Collect co-pays and process payments accurately
- Assist patients with intake forms and documentation
- Coordinate new patient onboarding and reactivation
- Maintain accurate patient records in our practice management system
- Answer phones professionally and route calls appropriately
- Communicate clearly with providers and team members
- Help maintain smooth daily patient flow
Benefits
- Opportunity to earn bonuses tied to helping patients move forward with recommended care
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
