The Receptionist is responsible for operating the switchboard and performing routine clerical tasks, as assigned. Essential Functions Statement(s) Answers telephone in a polite and professional manner, determines nature of calls and directs calls to appropriate individual or department Greets and gives directions/information to guests, residents, resident families, sales representatives, etc. Takes complete and accurate messages Assists Business Office Manager with maintaining and distributing patient funds Performs miscellaneous clerical functions, including typing, filing, etc., as assigned Receives mail and performs initial sorting Accepts money, cash or check, and records accurately Reports observations of structural, equipment and furniture defects/malfunctioning to appropriate personnel Maintains confidentiality of necessary information Utilizes supplies and equipment properly and without waste Handles unusual occurrences calmly and logically to maintain continuity of business and duties Performs all other duties as assigned or directed Competency Statement(s) Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers’ needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Interpersonal - Ability to get along well with a variety of personalities and individuals. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Skills & Abilities Education: High School Graduate or General Education Degree (GED): Required Experience: No prior experience necessary Computer Skills: Must be able to proficiently operate a computer, the Internet and basic office equipment Other Requirements: Prior experience preferred, but not required; Must be able to read, write, understand and speak the English language; Prior computer experience helpful; Must be able to work with direct supervisor, all staff, residents, visitors, and public; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Click here to speak with Alex Hi! I'm Alex. I am the Recruiter for UCH. Want more details? Benefit info? Pay rate questions? Need directions to your interview? I can even get you scheduled for your interview with your new team! Let's chat! Click on the link below and a private conversation with Alex will start. The recruitment team is here for you 24/7, even those of you on 3rd shift! At United Church Homes, It's All About Spirit. As a United Church Homes team member, you help foster a spirit of unity across our communities and a commitment to person-centered care at every level of our organization. We know you have a passion for changing lives and enhancing the well-being of our residents. As a result, we want to help you reach the fullest potential in your career. Here, your gifts and talents are appreciated. Your dedication to relationship-building is valued. At United Church Homes you are just as important as our residents, and together we provide care that nurtures, encourages and creates a sense of community. From the nurses, dietitians, therapists, housekeepers, and others who touch residents' lives on a daily basis, to the administrators and office staff, we share a common goal: excellence in all we do.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees