Receptionist

Newmark Group Inc.•Midland, MI

27d

About The Position

Under close supervision, answer and direct incoming calls and direct visitors to appropriate party. Answer incoming calls. Provide general information and direct callers to appropriate party or voice mailbox. Greet visitors. Maintains log of visitors. Announces visitors to appropriate party. Direct guests and clients to the waiting area. Display professionalism and a sense of pride in all aspects of his/her duties and responsibilities. Establish a strong rapport in client relationships as well as with vendors and contractors. Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s). Provide support to administrative staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location. May support administrative staff by preparing A/P coding tables for review and approval. Maintains schedule for conference rooms at location. Adhere to company policies and procedures. Keep reception area and any adjacent conference areas neat and orderly. Distribute facsimiles, mail and overnight packages. Assist with mailing, e-mails, and any other clerical projects.

Requirements

High School diploma or General Education Degree (GED) required
Previous office experience preferred
Good telephone techniques and communication skills
Strong ability to handle multiple tasks, such as incoming calls, guests and faxes
Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner
Ability to be cooperative with other employees to ensure a smooth running, effective office operation
May perform other duties as assigned

Responsibilities

Answer incoming calls.
Provide general information and direct callers to appropriate party or voice mailbox.
Greet visitors.
Maintains log of visitors.
Announces visitors to appropriate party.
Direct guests and clients to the waiting area.
Display professionalism and a sense of pride in all aspects of his/her duties and responsibilities.
Establish a strong rapport in client relationships as well as with vendors and contractors.
Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s).
Provide support to administrative staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location.
May support administrative staff by preparing A/P coding tables for review and approval.
Maintains schedule for conference rooms at location.
Adhere to company policies and procedures.
Keep reception area and any adjacent conference areas neat and orderly.
Distribute facsimiles, mail and overnight packages.
Assist with mailing, e-mails, and any other clerical projects.