Receptionist/Administrative

FORTUNE SOCIETY INC•New York, NY

1d•$26 - $26•Onsite

About The Position

Responsible for greeting our participant’s and visitors. Logging in current participants in and out of system. Assuring all new participants completed a Tier 1 form and Informing Admissions Supervisor that we have new Intakes waiting to be processed. Oversee that reception area.

Requirements

High school diploma, GED/HSE and/or appropriate education, training or experience preferred;
Basic skills using a computer in a professional environment, including using Microsoft Office;
Excellent verbal communication skills, Bi-lingual English/Spanish a plus;
Excellent interpersonal skills and telephone manner;
Ability to stay calm in a fast paced environment and always maintain a courteous manner.

Responsibilities

Greet agency clients, volunteers and visitors in a friendly and respectful manner, determine their purpose for coming to the agency and refer them to appropriate staff;
Maintain daily logs of clients, volunteers/interns and visitors;
Operate agency switchboard, responding to incoming telephone calls, providing information in response to caller inquiries, routing calls to appropriate staff and taking clear, detailed written telephone messages where appropriate;
Distribute Tier 1 Assessment forms to incoming clients and escort them to Admissions;
Operate fax machine, copier and agency postage machine;
Ensure agency mail delivery/pick-ups to and from agency’s two locations;
Date stamp and route incoming mail to appropriate staff;
Maintain and update staff telephone directory and mailboxes;
Maintain and update reception area bulletin boards; and
Monitor the weapon detection system to ensure safety and compliance, promptly identifying any incidents involving detected weapons. Notify the supervisor immediately of any incidents and communicate with the individual possessing the weapon to address the situation appropriately.
Perform other duties as needed.