Receptionist

Harper Jeep Ram Chrysler Dodge Fiat•Alcoa, TN

10d•Onsite

About The Position

We are looking for a Receptionist to join our growing team! The right candidate will have strong communication skills, an upbeat personality, and enjoy customer service. The day-to-day responsibilities will include answering the dealership phone, greeting customers, and closing service tickets. The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper...Where the drive is always world class. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects

Responsibilities

Answer dealership group phones, greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Other duties as assigned