Receptionist

Vista Title and Escrow LLC•Spokane, WA

58d

About The Position

The Receptionist at Vista Title & Escrow is the first point of contact for clients, guests, and team members—serving as a key ambassador of our commitment to an unparalleled customer experience. This role requires a warm, polished, and professional presence both in person and over the phone. The Receptionist manages front desk operations while providing administrative support to escrow and other departments as needed. This is a highly visible and valued entry-level role with strong opportunities for advancement, particularly into the Escrow Assistant position. The ideal candidate is personable, detail-oriented, eager to learn, and aligned with Vista’s core values of Care, Clarity, and Cultivation.

Requirements

Genuine commitment to Vista’s mission of delivering an unparalleled client experience
Excellent interpersonal, verbal, and written communication skills
Strong customer service orientation with a courteous and professional demeanor
Ability to manage multiple tasks, interruptions, and priorities with calm efficiency
Proactive and self-motivated with strong attention to detail
Comfortable navigating Microsoft Office 365 and cloud-based software
Proficiency using multi-line phone systems and common office equipment
Professional appearance and conduct appropriate to a business-casual environment
Receptive to feedback and interested in career growth within the organization
High school diploma or equivalent required
Minimum 2 years of experience in customer service, administrative support, or front office roles preferred
Demonstrated interest in ongoing professional development and growth
Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 15 pounds occasionally
Ability to move around the office and assist with hospitality tasks

Nice To Haves

Basic knowledge of title and escrow processes (preferred, not required)

Responsibilities

Greet guests and clients with professionalism, warmth, and attentiveness
Answer, screen, and direct incoming calls using a multi-line phone system
Maintain the reception area, lobby, conference rooms, kitchen, and common areas with cleanliness, order, and hospitality
Sort and distribute incoming mail, packages, messages, and deliveries
Monitor and maintain office supplies, including beverages for guests and staff
Provide administrative and clerical support to escrow and operational staff as assigned
Assist management with departmental administrative tasks on an as-needed basis
Support customer service initiatives with care, responsiveness, and follow-through
Uphold confidentiality and professionalism at all times
Serve as a model of Vista’s brand and values through all interactions and responsibilities
Perform other duties as assigned