Receptionist

Saronic•Washington, DC

18d•Onsite

About The Position

The Receptionist is the first point of contact for employees, candidates, customers, and vendors. This role provides front-desk coverage, visitor management, workplace support, and light administrative coordination to ensure a safe, welcoming, and well-run office environment. The Receptionist partners closely with Workplace, Facilities, IT, Security, and People Ops to support daily operations and escalations.

Requirements

2+ years in a receptionist, office coordinator, hospitality, or customer-facing operations role.
Strong communication skills (written and verbal) with a high degree of professionalism and discretion.
Comfort working with ticketing/request tools and Google Workspace or Microsoft Office.
Strong organization, time management, and ability to triage multiple priorities in a fast-moving environment.

Nice To Haves

Experience in a high-growth tech or manufacturing environment with elevated security requirements.
Familiarity with visitor management tools (Envoy) and ticketing systems.
Experience supporting events, onsite meetings, or executive/candidate visits.

Responsibilities

Greet and check in visitors, candidates, and vendors; ensure a professional, hospitality-forward experience.
Manage lobby readiness (cleanliness, signage, supplies, and overall appearance).
Answer and route inquiries via phone, email, and Slack; respond or triage requests appropriately.
Own the visitor management process (pre-registration, ID verification as required, badge issuance, NDA or visitor paperwork if applicable).
Coordinate with Security on access, escort requirements, restricted areas, and incident escalation.
Maintain visitor logs and ensure compliance with onsite security protocols.
Support Workplace with day-to-day office needs (basic supplies restock, conference room readiness, signage updates).
Assist with onboarding/offboarding logistics (badges, basic orientation directions, workspace readiness coordination).
Support meeting and event set-up coordination (basic furniture moves, catering drop-off coordination, room resets).
Coordinate vendor arrivals and access; confirm scope timing with Facilities/Workplace.
Submit or support tickets for issues surfaced at the front desk.
Maintain updated front desk SOPs, contact lists, and quick reference guides in Confluence.
Track recurring issues and share trends with Workplace/Facilities to drive improvements.
Support light administrative tasks as needed (purchase requests, basic data entry, badge inventory).

Benefits

Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the companyâs success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office