Receptionist

The 20 • Plano, TX

13d • Onsite

About The Position

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. Our headquarters in Plano, TX, serves as the hub for company events, trainings, and client gatherings. We are seeking an organized, professional and personable Receptionist to serve as the first point of contact for The 20. In this role, youll be the first smile people see when they walk through our doors. From checking in guests at our headquarters events to helping callers connect with the right person across our nationwide network, youll make sure every interaction feels smooth and welcoming.

Requirements

• Previous experience in a receptionist, front desk, or customer-facing role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to create a welcoming atmosphere for guests and callers.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) or similar software.
• Comfortable using multi-line phone systems.
• Professional demeanor with a customer-service mindset.
• Ability to sit, stand, and walk for extended periods during events
• Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
• Routine use of hands to type
• Comfortable lifting up to 30 lbs (signage, event supplies, packages)

Responsibilities

• Greet and check in guests for company events, trainings, and client visits, creating a professional and welcoming environment.
• Support event coordination by assisting with logistics such as signage, directions, and hospitality.
• Answer and direct incoming calls across our nationwide network, routing inquiries to the appropriate departments or staff members.
• Maintain the lobby, kitchen, copy room and other common areas to reflect an organized, professional environment consistent with The 20 brand.
• Manage relationship with campus management team and coordinate HQ upkeep and general office vendor management.
• Handle incoming mail, packages, and deliveries, coordinating distribution to appropriate staff.
• Assists in ordering, receiving, stocking and distribution of office supplies and snacks.
• Perform administrative duties such as scheduling, filing, and assisting with office projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees