Receptionist

Kollective Management Services LLC•New York, NY

5d•$18•Onsite

About The Position

At Audi Queens our front desk receptionist is more than a greeter — they are the voice and face of our dealership. We're looking for a mature, reliable, and articulate individual who can confidently engage with both walk-in customers and phone callers, accurately route inquiries, and support our sales and service teams with professionalism and poise. If you’re experienced in front desk, office administration, or customer service, and you’re looking to work in a fast-paced but professional environment, we’d love to hear from you. KOLLECTIVE - Keys to success Every Kollective dealership team member is expected to work in concert with other departments to provide an unparalleled ownership experience for each customer they meet, speak to or work with; to go beyond what is required; to exceed the customer’s expectations in every thought, word and gesture. That is not only a Kollective tradition, but the very foundation of our success. ABOUT KOLLECTIVE is a new breed of automotive brand. We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas. MISSION STATEMENT Our goal is to deliver an express indelible luxury customer shopping experience that is the bedrock of all we do. Our dealership environments reflect the changing global marketplace and reflect the way our customers shop for vehicles. We work tirelessly to grow our businesses partnering within our communities where we will sell and service new, pre-owned, and CPO vehicles. We aren’t purely a car dealership, we are digital and physical retail destination, a way of life, a conduit to a better lifestyle. We care deeply about our customers, employees and the community. Working in the automotive business is not just a job for us, it’s a calling. We’ve committed to this industry because we’re all striving to be a part of something that makes a real, meaningful difference. In short, we always ‘do the right thing.’ And together we are “Driving Modern Luxury.” EQUAL OPPORTUNITY We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Previous receptionist or front desk experience preferred (ideally in a dealership, hospitality, or fast-paced customer service setting)
Excellent verbal communication and listening skills — clear, friendly, and composed
Confidence in working with a diverse clientele and team
Strong ability to prioritize tasks and stay calm under pressure
Comfortable with multi-line phones, Microsoft Office, and general office systems
Dependable, punctual, and polished in appearance and demeanor
Valid driver’s license with a clean driving record

Responsibilities

Be the first point of contact for all dealership guests – in person and over the phone
Professionally manage multi-line phone system: route sales and service calls efficiently, take accurate messages, and ensure a seamless caller experience
Greet walk-in customers and visitors warmly and direct them to the appropriate department or staff member
Maintain awareness of dealership floor traffic and help manage customer flow
Perform light administrative tasks as needed and assist with internal communications
Collaborate with sales, service, and management teams to support daily operations
Maintain a neat, professional reception area