Receptionist

H.I.G. Capital•Miami, FL

35d

About The Position

As the first impression of our leading global private equity investment firm, the ideal candidate is a welcoming and warm professional capable of fielding a high-volume switchboard while also welcoming guests. The ideal candidate is an organized, detailed and service-oriented self-starter with extensive experience handling a wide range of administrative tasks. The candidate anticipates the needs to those he/she supports and manages competing priorities calmly and efficiently. The candidate displays sound judgment in a variety of situations to achieve positive outcomes.

Requirements

A high school diploma and a minimum of two years of relevant experience required, college degree preferred
Proficiency in the Microsoft Office Suite required, knowledge of Concur and Salesforce preferred
Excellent written and verbal communication skills are required
Confidentiality sound judgment and the ability to successfully build and maintain strong professional relationships with key partners and peers is essential
Exceptional interpersonal skills, reliability and punctuality are essential
Please note this position may require occasional availability during non-business hours to assist with urgent tasks, such as last-minute travel changes

Responsibilities

Field a high volume switchboard by correctly directing calls to the appropriate individuals, always maintaining a calm, professional demeanor
Apply good judgment in screening calls and determining call priority during peak periods, adhering to company guidelines and protocols
Greet visiting employees and guests warmly and professionally, provide a high level of service and assistance
Communicate company information such as location and directions clearly and accurately
Provide clerical support such as inputting data, maintaining logs and distributing mail
Adhere to company security protocols and ensure that a company representative always escorts guests
Serve as the main point of contact for delivery services, vendors, and couriers
Process and reconcile travel and expense reimbursement requests while adhering to company policy and guidelines
Coordinate travel arrangements for domestic and international travel, assuring optimization of traveler’s time in conjunction with their schedule
Responsibilities will include; booking of flights, hotel accommodations, transportation, reservations, preparing itineraries, and coordination of meetings
Maintain detailed calendars, contacts, and databases potentially for multiple professionals, while maintaining accuracy and confidentiality
Coordinate logistics for both internal and external meetings and conferences; including video conferencing, catering, preparing meeting materials, printing and binding presentations
Coordinate and manage department activities and special events, as requested
Manage sensitive information with the utmost confidentiality
Act as a team player with peers, providing support when necessary
Execute on internal ad hoc projects and responsibilities, as requested