Receptionist (Part-Time) - Team Headquarters

Family YMCA of Greater Augusta • Augusta, GA

20h • Onsite

About The Position

We're seeking a welcoming, detail-oriented Receptionist to serve as the first point of contact for our Team Headquarters. This role is essential in creating a positive experience for members, guests, and donors while also supporting our Development team with critical data entry and donor stewardship tasks. If you enjoy working with people, staying organized, and contributing to a mission-driven organization, this could be a great fit.

Requirements

• Strong interpersonal and communication skills (written and verbal)
• High attention to detail and accuracy, especially with data entry
• Excellent organizational and time management skills
• Ability to manage multiple priorities with minimal supervision
• A customer-service mindset aligned with values of caring, honesty, respect, and responsibility
• High School Diploma or GED required
• Must be 18 years or older

Nice To Haves

• At least 6 months of related experience preferred
• Bilingual (Spanish/English) preferred
• Accounts receivable or financial data entry experience is a plus

Responsibilities

• Serve as the primary receptionist for Team Headquarters
• Greet and assist members, guests, and visitors with professionalism and care
• Manage Primetime registrations and related tasks
• Support members with account questions, updates, and issue resolution
• Enter and manage annual campaign pledges and payments in the database
• Ensure accurate and timely gift acknowledgements
• Maintain records for donations including cash, pledges, matching, and planned gifts
• Support contribution tracking, reporting, and filing processes
• Communicate with donors in person, via phone, and email
• Process incoming and outgoing mail
• Maintain recognition lists and coordinate delivery of donor materials
• Assist with events such as dedications and receptions
• Support the annual campaign and broader development initiatives

Benefits

• You'll play a key role in supporting both our members and donors-helping create a welcoming environment while contributing to meaningful community impact.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED