Receptionist – Skilled Nursing Facility
About The Position
Heather Hill Health Care Center is seeking a full-time Receptionist who takes pride in providing exceptional customer service and creating a calm, welcoming environment for everyone who enters our building. This role is much more than answering phones; our receptionist plays a key role in shaping the daily experience of our residents, their families, vendors, and staff. We’re looking for someone warm, professional, composed, and who understands the importance of being the friendly face and steady presence at the front desk. Why This Role Matters As the first point of contact, the receptionist sets the tone for Heather Hill. A welcoming smile, a calm demeanor, and thoughtful communication make a meaningful difference, especially in a healthcare setting. If you enjoy helping others and take pride in customer service, this role can be incredibly rewarding.
Requirements
- A calm, warm, and welcoming personality
- Strong customer service and communication skills
- Professional appearance and demeanor
- Ability to remain composed in a busy healthcare environment
- Reliable, punctual, and detail-oriented
- Prior receptionist, front desk, or customer service experience preferred
Responsibilities
- Greet residents, families, visitors, and vendors in a friendly and professional manner
- Answer and direct incoming calls promptly and courteously
- Assist with visitor sign-in and follow facility procedures
- Provide accurate information while maintaining confidentiality
- Support basic clerical and administrative tasks as needed
- Maintain a clean, organized, and welcoming front desk area
- Collaborate with staff to support smooth daily operations
Benefits
- Competitive pay
- Paid time off (PTO)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Tuition assistance for furthering your education
- Supportive leadership and team environment
- The opportunity to make a meaningful daily impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
