Receptionist

LifePoint Health • Avondale, AZ

42d • Onsite

About The Position

At Copper Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. Provides front-line support by greeting guests and managing incoming calls, ensuring individuals are directed to the appropriate staff or department. Performs a variety of clerical and administrative tasks while supporting hospital operations and maintaining compliance with HIPAA guidelines. Delivers excellent customer service in all guest and caller interactions Performs clerical duties such as typing, filing, copying, and message taking Facilitates the flow of information throughout the hospital in accordance with HIPAA regulations Collaborates with the Business Development and Assessment departments during the patient assessment and admission process Assists with obtaining patient vital signs upon request from the Assessment Department

Requirements

• High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
• Valid driver's license preferred.
• CPR and CPI certified within 30 days of employment.
• Previous clerical and customer service experience preferred.
• May be required to work flexible hours and overtime

Responsibilities

• Greet patients and guests upon arrival and ensure their comfort
• Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers, and visitors in a prompt and courteous manner
• Records and routes telephone and in-person messages accurately, completely, and promptly
• Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
• Demonstrates thorough knowledge of hospital emergency code response procedures with ability to calls codes through the speaker system in a correct and audible manner
• Routes incoming mail promptly and to the correct departments or individuals; maintains awareness of highly confidential and/or important documents received at the hospital (as assigned)
• Assure lobby area is clean and presentable, with appropriate beverages and snacks for patients and visitors
• Assists Assessment and other departments as required
• Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement
• Able to maintain professionalism in a variety of stressful situations

Benefits

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off and extended illness bank package for full-time employees
• Income-protection programs, such as life, accident, critical-injury insurance, short-and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees