Receptionist

Acosta • Goodlettsville, TN

12d • Onsite

About The Position

The Receptionist is often the first point of contact for the organization and plays a key role in creating a welcoming, professional experience for visitors, callers, and team members. This position manages front-desk operations, routes inquiries appropriately, and provides administrative support to ensure efficient day-to-day office flow.

Requirements

• High school diploma or GED (preferred)
• Prior receptionist, front-desk, or administrative/secretarial experience (preferred)
• Strong verbal communication skills with a pleasant, professional phone presence
• Ability to communicate effectively and professionally with visitors, callers, and team members
• Proficiency using common office equipment and technology (computer, printer, copier, fax machine, telephone, and calculator)
• Consistently presents a friendly, polished, and professional image
• Demonstrated ability to organize, multitask, prioritize, and work effectively under pressure
• Working knowledge of administrative and clerical procedures
• Proficiency with computers and Microsoft Office, including Outlook
• Vision sufficient to perform computer-based work and review printed materials
• Walking, bending, stooping, kneeling, lifting up to 25lbs
• Primarily indoor office setting
• Frequent face-to-face interaction with visitors and staff
• Works closely with others and as part of a team
• Basic reading comprehension
• Basic math skills

Responsibilities

• Answer, screen, and route incoming calls professionally; provide basic information when appropriate.
• Greet and assist incoming guests; maintain a welcoming front-desk experience.
• Receive and distribute incoming faxes and shipments; coordinate delivery logging and storage as needed.
• Provide general administrative, clerical, and typing support.
• Maintain visitor logs/guest book and keep visitor information current.
• Issue security passes as needed and follow building security protocols.
• Maintain office directory and assist with conference room scheduling.
• Complete special assignments and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED