Receptionist

Cassia • Bismarck, ND

13d • Onsite

About The Position

Baptist Health & Rehab, a Cassia community is hiring a Receptionist to join our award-winning team! This is a great opportunity for someone who enjoys creating a welcoming first impression and providing exceptional customer service in a senior care setting. At Baptist, you’ll be part of a supportive, team-oriented environment where your role is valued and makes a meaningful impact on residents, families, and visitors.

As a Receptionist at Baptist Health & Rehab, you will greet visitors, answer and route phone calls, and provide administrative support to ensure smooth daily operations. You’ll play a key role in creating a friendly and professional atmosphere for all who enter our campus. The ideal candidate is personable, organized, able to multitask, and passionate about supporting older adults and their families.

Requirements

• Previous receptionist or office support experience preferred.
• Must be able to use a multi-line phone system.
• Proficient in Microsoft Suite (Word, Excel, Outlook, etc.)
• Excellent customer service skills.

Nice To Haves

• Experience working in a healthcare setting a plus.

Responsibilities

• Greet and welcome guests with a positive and helpful attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the facility.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/computer questions from residents.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

Benefits

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members
• Pet Insurance
• Opportunity to grow within
• Tuition Reimbursement Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees