RECEPTIONIST
S T A R-Stand Together and Recover Centers Inc•Phoenix, AZ
•Onsite
About The Position
Purpose of Position: Responsible for being the first point of contact for S.T.A.R. – Stand Together And Recover Centers, Inc. at a center in person and over the phone. In line with our company culture we are seeking a candidate who is friendly, reliable, punctual, dependable, and professional.
Requirements
- GED or high school diploma is required.
- Customer service experience is preferred.
- Basic computer skills (Word, Outlook, Excel, PowerPoint)
- Must possess good communication skills.
- Must demonstrate time management, organizational, and judgment skills.
- Must be professional and friendly.
- Must work independently and be a recovery focused team player.
- Self-identify as a Peer by the InterNational Association of Peer Supporters (iNAPS) or Mental Health America definition and/or have (or have had a history) of a Mental Health/Behavioral Health or Substance Use/Abuse Diagnosis
- At least 21 years of age
- Valid Drivers License
- Criminal Background Check verification
- Pre Hire and Random Drug/ Alcohol screening.
Responsibilities
- Greet all individuals entering the building.
- Demonstrates a professional appearance of self, agency, and service in a positive, cooperative and enthusiastic manner.
- Shows respect, flexibility, and positive attitude for others when dealing with members, employees, and visitors.
- Answers S.T.A.R. – Stand Together And Recover Centers, Inc. center business lines, route call to appropriate person, take messages, and deliver to proper person.
- Provide clerical support services to staff as needed.
- Maintain guest sign in log.
- Maintains daily member logs (signing in and out) are accurate.
- Ensures members complete daily activity logs, organize them, and turn them in to quality assurance billing specialist.
- Attends staff meetings as required.
- Provides outreach calls to new or non-attending members
- Assist members find appropriate chore
- Maintain STAR dollar distribution
- Coordinates internal external member transportation request in required time frame to include interpretation services
- Able to communicate the intake and document updates for new and possible members for STAR
- Attends staff meetings and required training classes.
- Utilize outlook for emails, calendar, and Microsoft teams communication as directed
- Other duties as required
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
