Receptionist - Kia Burlington

Asbury Automotive Group • Burlington, MA

1d • Onsite

About The Position

The Receptionist is responsible for answering inbound calls, determining the nature of their business, and directing callers to the appropriate department/destination. In addition, the receptionist will be the dealership's information specialist to best direct guests accordingly to accommodate their needs. The role also involves greeting walk-in customers and determining the nature of their visit.

Requirements

• Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
• Ability to multi-task in a fast paced environment
• Advanced computer & phone skills (Internet, MS Outlook) a must
• Must be a minimum of eighteen years of age
• Must pass pre-employment screens (background and drug test)

Nice To Haves

• Ability to speak multiple languages is always a plus

Responsibilities

• Answer incoming phone calls
• Direct callers to appropriate department or individual
• Answer basic inquiries, take detailed messages and provides basic information to all callers
• Communicate with callers and customers in a professional, friendly and efficient manner
• Communicate messages to the appropriate parties in a timely manner
• Assist with clerical duties as requested
• Other duties to be determined by management

Benefits

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees